Would you like to talk to us? You can call us on: 2120002480 – 2311181800 You can send us an email at support@pakobazaar.gr OR Fill out the form that you will find here Our crew is available...

Help Center

My order

How can Ι order from your web shop?

Add products to your shopping cart via the blue button "Add to Cart". If you order while you are signed in to your Pakobazaar account, you can make the order even faster. Also, it is possible for you to order without having an account. In that case...

Would you like to talk to us? You can call us on: 2120002480 – 2311181800 You can send us an email at [email protected] OR Fill out the form that you will find here Our crew is ...

Can Ι buy spare parts?

Unfortunately, we do not sell spare parts for our products.

Can Ι cancel my order?

We want to deliver your order as soon as possible. That's why you can only cancel your order up until it has been processed for shipment. You can get in contact with our Customer Service support to cancel your order. Please note it’s not possible to...

How long will it take before I receive my order?

You can find an estimated delivery time on the product page. Delivery time also depends on the type of product you ordered. Some products are bigger or heavier than usual, which means they take a bit longer to deliver. You will receive an automatically...

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Safe Online Payments

Personal data

Do not share your personal data or your account's information to anyone else except Pakobazaar. Choose a strong password and do not use your name or your birthday to your log in passwords. Make sure you are using the official site of Pakobazaar " ...

Payment's safety

Pakobazaar processes payments only through the official website Pakobazaar. For wholesale orders we process payments via bank transfer to a legitimate Pakobazaar's account that has been verified with Pakobazaar's wholesale professional via Pakobazaar...

For your best service, we send emails only through Pakobazaar's official email account " @Pakobazaar.gr '.

Report Scam/Report

If you notice anything suspicious during your shopping at Pakobazaar and you think you are a victim of scam or if you have received a package you didn't order, please contact us immediately at [email protected]

Is online shopping safe?

We do everything we can to help you have a safe shopping experience through Pakobazaar's online shop. To ensure the confidentiality of the data transfer, the company uses the encryption protocol SSL 256-bit.

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Returns

How can I request a product return?

Of course! If you want to return a product you have bought from us, you can do it in 2 simple ways: Send an email to [email protected] Fill out the form here. In both ways, don't forget the order number...

How do I prepare and return my product?

Want to learn how to prepare and handle your return? Find the information you are looking for below. We will provide you with the return option applicable to your product and arrange your return. Depending on the product, we may email you...

Return instructions - delivery service.

Make sure the item is properly packed, preferably in the original box. The item must be returned in the same condition in which you received it. Print the return label(s) we will have emailed and make sure the information is legible.&...

Return instructions - collection service

To organize the collection from your place as soon as possible and without problems we will need the following information: Name and receiving address.
Phone number available during business hours

Date for receipt ...

I have returned more products than listed in my email

When returning more than one product, you may receive a separate return email for each product you are returning.

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Payments & Refunds

Can I have an invoice before placing my order?

Unfortunately, no, but you will receive an invoice by email after your order has been paid of.

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