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How do I prepare and return my product?
Want to learn how to prepare and handle your return? Find the information you are looking for below.   We will provide you with the return option applicable to your product and arrange your return. Depending on the product, we may email you...
I have returned more products than listed in my email
When returning more than one product, you may receive a separate return email for each product you are returning. 
Will I get a full refund, including shipping costs?
To receive your full refund, it is important that you return the product to its original condition. Therefore, you can see the product, but not use it (For example, it is not possible to cook with cookware and then return it).    Return is...
Return instructions - delivery service.
Make sure the item is properly packed, preferably in the original box. The item must be returned in the same condition in which you received it.    Print the return label(s) we will have emailed and make sure the information is legible.&...
Return instructions - collection service
To organize the collection from your place as soon as possible and without problems we will need the following information:  Name and receiving address. 
Phone number available during business hours 

Date for receipt ...
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