My order

How can Ι order from your web shop?
Add products to your shopping cart via the blue button "Add to Cart". If you order while you are signed in to your Pakobazaar account, you can make the order even faster. Also, it is possible for you to order without having an account. In that case...
Contact us
Would you like to talk to us? You can call us on: 2120002480 – 2311181800   You can send us an email at [email protected] OR Fill out the form that you will find here   Our crew is ...
Can Ι buy spare parts?
Unfortunately, we do not sell spare parts for our products.
Can Ι cancel my order?
We want to deliver your order as soon as possible. That's why you can only cancel your order up until it has been processed for shipment. You can get in contact with our Customer Service support to cancel your order. Please note it’s not possible to...
How long will it take before I receive my order?
You can find an estimated delivery time on the product page. Delivery time also depends on the type of product you ordered. Some products are bigger or heavier than usual, which means they take a bit longer to deliver. You will receive an automatically...
I received a cancellation email without cancelling my order.
We’re glad you didn’t cancel your order! The reason you’ve received a cancellation e-mail can vary. The delivery address is incorrect. In that case you’ll receive an email to correct it. If no address is provided, the order cannot be delivered...
I haven’t received any confirmation emails. What is the status of my order?
Our apologies, something went wrong. It’s possible that our emails are sent to your spam folder by certain filters. You can check the status of your order via the Pakobazaar tracking portal. You can find the information about the tracking portal in...
When can I expect a reply to my email?
We like to help you as fast as we can and try our best to reply within 24 hours. If you haven’t received a reply yet, please check your spam folder. In any case, know that we are here for but mostly after the sale.
Can I change my order?
Once your payment has been completed, unfortunately you can not change your order anymore. If the package has not been sent to the PO yet, our Customer Service department can help you change your order.
Can I have an invoice before I’ve placed my order?
Unfortunately no, you will however receive a price list via email once the payment to your order has successfully been made.
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